BIXOLON SRP-380 Thermal POS Printer

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BIXOLON SRP-380 direct thermal POS printer sets new standards in printer reliability and printer life expectancy. A compact, low maintenance, intelligent 3 inch thermal printer with an impressive industry leading 5 year warranty. Providing fast printing speeds up to 350mm per second, 17% faster than other comparable models in the market. High reliability of 70 million lines (MCBF) and an auto cutter guaranteed up to 3 million cuts. The SRP-380 has USB V2.0 as standard with optional connectivity that includes Serial, Ethernet, Powered USB, Bluetooth and WLAN* with additional MFi certification.

Private Products

Warranty specified is Back to Base (BTB) warranty Goodson Imports P/L.
Warranty commencement date is date of hardware Invoice.
Warranty covers Manufacturers Faulty Workmanship
12 Months on Print Head
2 Months on Touch Screen
Warranty excludes:

  • Power supply
  • Interface and Power Cables
  • Consumable products
  • Options
  • Software and Data Recovery
60 months
  • Fast printing speed of up to 350mm per second
  • Long Term Limited warranty
  • High speed USB 2.0 Interface standard onboard ( in Australia standard with Ethernet)
  • Optional RS232, Wifi and Bluetooth interfaces available
  • Compatible with smart devices including iOS (MFi optional), Android & Windows RT 8.1
  • Long lasting Auto-cutter up to 3 million cuts with easy paper-jam removal
  • Customer oriented software tools provided with Statistic data
  • 2D barcode printing support (PDF417, Datamatrix & QR code)
  • Available in Dark Grey & White (special Order)
  • Only Auto cutter version available in Australia
Brochure131kb SRP380_brochure.pdf

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Parts documents

Parts layout details

Printing Method
Direct Thermal
Printing Width
80mm Paper: 72mm
58mm Paper: 48mm
Dot Pitch
180 dpi (7dots/mm)
Printing Speed (Max.)
up to 350 mm/Sec
Number of Columns
80 mm Paper:
Font A - 42 columns
Font B - 56 columns
Font C - 56 columns
Korean: 21 columns
Chinese: 21 columns
Japan: 21 columns
Character Size
Font A:1.50 ×3.00 mm (12 x 24 Dots)
Font B:1.13 ×3.00 mm (9 x 17 Dots)
Font C: 1.00 x 2.0 mm (9 x 24 Dots)
Korean: 24 x 24
Chinese: 24 x 24
Japanese: 24 x 24
Character Table/Code Pages
Alphanumeric: 95
Expanded Graphics 128 x 35 page
International Character: 32
Unicode: UTF-8, UTF-16, UTF-32
Bar-code Type
UPC-A/E, EAN-13/8, ITF, Code39, Code128, CODABAR, Code93,
GS1-128, GS1 DataBar Stacked/Omnidirectional/Truncated/Limited/Expanded, PDF417, QR Code & DataMatrix
Line Spacing
Paper feed method
Paper Type
Thermal Paper Roll
Paper Width
80 ± 0.5mm or 58 ± 0.5mm
Paper Roll Diameter
Max Ø 83.0mm
Paper Supply Method
Easy Paper Loading, Drop in and Print
Auto Cutter
Power Light, Error Light, Paper Out Light
Print Buffer
4 KBytes
NV Memory
768 KBytes (Mono)
Paper End Sensor , Paper near end sensor, Cover Open Sensor
Drawer Port
1 port (opens 2 drawers, special cable is needed to open 2 drawers)
External Device Port
Dual Interface
Standard USB V2.0 FS & Ethernet
Optional (replaces Ethernet):
Dual Serial
Powered USB
Wifi (802.11 b/g/n)
Bluetooth (Class 1, 100m, MFi certified)
Driver available
Windows Driver, OPOS Driver, JPOS Driver, Linux/Mac CUPS Driver, Virtual COM USB/Ethernet Driver
Software Utilities
Firmware/NV Image download
Utility Software Package
SDK available: iOS, Android, Windows, Windows Run Time
Power Supply
External Power Adapter
Input: AC 100~240V output: DC 24V
Power Consumption
EnergyStar certified
External Dimensions (WxDxH)
147 x 200 x 148 mm
Approx. 1.56 Kg
Operating Environment
10-80% RH None condensing
Storage Environment
10-90% RH None condensing
Head: 250 Km*
Auto Cutter: 3 Million cuts*
* Specified Paper:
TF50KS-E (Paper Tickness 65µm) Nippon Paper
PD 150R(Paper Tickness 75µm) New Oji Paper
PD 160R (Paper Tickness 75µm) New Oji Paper
PD350 (Paper Tickness 62µm) Kansaki Specialty Paper
EMC/Safety Standards
UL, C-UL, FCC Class A, TUV-GS, CE, C-Tick
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